Wolf and Whippet - Privacy Policy

Protecting Your Privacy

To support changes post-Brexit data law and protection now fall under UK GDPR and we've updated our Privacy Policy. The UK General Data Protection Regulation (UK GDPR) is tailored by the Data Protection Act 2018.

Wolf and Whippet operate http://www.wolfandwhippet.com This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing services via the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include but is not limited to your name, telephone number and enquiry details.

Log Data

We may use third-party services such as Google Analytics that collect, monitor and analyse data to better our service. Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent. However, we will still be required to hold your information under contractual obligations if you have used our services and we have invoiced you, this information will be held for five years.

Platform

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Data Storage

We know that you and your dogs have probably received many emails regarding the UK's General Data Protection Regulation that comes into effect following Brexit. Our Privacy Policy shows you how we store your information and dispose of it when you decide to cease services we have provided to you and your pets.

Both Fran and Suzy understand the need for privacy on a personal level and have always maintained this professionally. Likewise, we provide services and products we ourselves would want for our own pets. We have done limited marketing and advertising for this reason, as would wish especially from a training context that you and your pets privacy is respected. We share no personal information on our Facebook posts and do not tag or name a client's dog's personal photo. We also have an option on our terms and conditions in regard to photo sharing on social media.

Access to your personal data is password-protected when held in cloud-based software, laptop or secured in a locked cabinet. The systems used for processing and storing your data are password protected and encrypted (please see their own privacy statements by using the links below). Keys used to access properties are labelled in a colour-coded manner without any personal information bar your dog’s name on the key tag.

Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected. At the end of that retention period, your data will either be deleted completely, shredded or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.

Google

Facebook

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that maybe relevant to the services we provide.

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, the platform uses "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

This Privacy Policy is effective as of 24/12/2020 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at wolfandwhippet@gmail.com or send us mail to: Wolf and Whippet, 63 Horse Street, Chipping Sodbury, BS37 6DA.

If you have any questions or queries about this Privacy Policy, please contact us.